Structured Back-office management
We bring together people, systems and processes to create a structured working environment – delivering far more than traditional secretarial support, including HR administration and personalised client support.
- Relief from administrative and commercial tasks
- Flexible contract terms
- Brand loyalty through dedicated personnel
- Customer and employee satisfaction
- High scalability for fluctuating volumes
- Fast response and processing times
- Clear structures and transparent processes
OTC Office administration
Professional organisational support to reduce your day-to-day workload
01
Travel Management
Ensuring you are in the right place at the right time: We handle transport, accommodation and every detail – efficient, tailored and seamless.
02
Administration
Structured administrative support for day-to-day operations, ensuring clear and reliable workflows.
03
Organisation
We centrally coordinate tasks and processes, creating clarity and transparency within your internal structures.
04
Appointment Management
Planning, coordination and monitoring of appointments to ensure optimal use of time and clear scheduling.
05
HR Administration
We support administrative HR-related tasks and help relieve your internal resources.
06
Hotline & inbox
Central intake and structured handling of all requests – with efficient routing, quick response times and continuously growing expertise.
07
New Customer Acquisition
We support you in the structured approach to acquiring new clients – professionally, strategically and on your behalf.
08
Client management
Dedicated support, close coordination and strong client relationships to ensure successful collaboration.
09
Document Management
Structured organisation, maintenance and administration of your documents ensure transparency, quick access and smooth workflows.
Additional Service Areas
Digital training formats with reliable technology, clear processes and personal support.
Digital training formats supported by reliable technology, clear processes and personal support.
We match experienced trainers from a diverse, cross-industry network to your specific requirements.
Whether it’s a specialist conference, annual general meeting, or large-scale corporate event – OTC handles the complete organisational execution.
