Structured Back-office management
We bring together people, systems and processes to create a structured working environment – delivering far more than traditional secretarial support, including HR administration and personalised client support.
- Relief from administrative and commercial tasks
- Flexible contract terms
- Brand loyalty through dedicated personnel
- Customer and employee satisfaction
- Increased employee efficiency and motivation
OTC Office administration
Professional organisational support to reduce your day-to-day workload
01
Travel Management
We work with you to define the scope, timeline and target audience, ensuring your individual offering is positioned effectively.
02
Administration
Structured administrative support for day-to-day operations, ensuring clear and reliable workflows.
03
Organisation
We centrally coordinate tasks and processes, creating clarity and transparency within your internal structures.
04
Appointment Management
Planning, coordination and monitoring of appointments to ensure optimal use of time and clear scheduling.
05
HR Administration
We support administrative HR-related tasks and help relieve your internal resources.
06
Online Training Preparation
Organisational and technical preparation of your online trainings to ensure a smooth and professional delivery.
07
New Customer Acquisition
We support you in the structured approach to acquiring new clients – professionally, strategically and on your behalf.
08
Client Support
We provide professional client support and act as reliable points of contact in day-to-day operations – service-oriented, dependable and efficient.
09
Document Management
Structured organisation, maintenance and administration of your documents ensure transparency, quick access and smooth workflows.
Additional Service Areas
Digital training formats with reliable technology, clear processes and personal support.
Digital training formats supported by reliable technology, clear processes and personal support.
We match experienced trainers from a diverse, cross-industry network to your specific requirements.
External data protection officer services in accordance with GDPR and BDSG – reliable, competent and cost-transparent.